PCard - Who to Contact for What

The following is a list of common PCard-related inquiries and the appropriate contact for each.

Issue Contact Comments
New Applications PCard Administration  
PCard Exam PCard Administration  
Establishing Users/Workgroups (Liaison, Cardholder, Reconciler) PCard Administration  
Issue Contact Comments
Transfer Applications PCard Administration  
Enhancements (Plus, Travel, Hotel) PCard Administration  
Name and Role Changes PCard Administration  
Card Closures/Cancellation PCard Administration  
Reissuance and Renewals PCard Administration  
Suspensions and Releases PCard Administration  
Spending or Transaction Limits PCard Administration  
Transaction Fraud or Disputes PCard Administration  
Issue Contact Comments
Procurement Policy Exceptions Purchasing  
Ongoing Exceptions PCard Administration  
One-time Limit Increases PCard Administration  
One-time Exceptions for Restricted Purchases Financial Compliance  
Issue Contact Comments
Account, Source, Object Code Financial Compliance  
Business Purpose Financial Compliance  
Taxation Information Financial Compliance  
Pre and Post Expense Allowability Financial Compliance  
Training Financial Compliance  
Issue Contact Comments
Documentation Requirements Financial Compliance  
Best Practices, Guidance/Training Financial Compliance  
Missing Documents Financial Compliance  
Missing Receipts Financial Compliance  
Issue Contact Comments
Auto-approvals PCard Administration  
Non-reconciliation PCard Administration  
Exceeding Limits PCard Administration  
Pyramiding PCard Administration  
Unauthorized Card Sharing PCard Administration  
Unallowable Expenditures Financial Compliance  
Self-Reporting Violations (SRVs) Financial Compliance  
Issue Contact Comments
Procedures for Competitive Solicitation Purchasing  
Contracts, Terms & Conditions Purchasing