Arizona BuyWays FAQ's

Q:  Who can access the Arizona BuyWays (Shop Catalogs)?

A:  Basic access is automatically granted to all active faculty and staff.

Q:  How do I login to Arizona Buyways (Shop Catalogs)?

A:  Go to UAccess Financials.  Look in the Transactions area under Purchasing, then click on Shop Catalogs.  On the next page enter your NetID and Password.

Q:  Is there training available for Arizona BuyWays (Shop Catalogs)?

A:  For Arizona BuyWays (Shop Catalogs) training, please visit the UITS (University Information Technology Services) website for online tutorials & to see upcoming workshops.

Q:  How do I return an item ordered through Arizona BuyWays (Shop Catalogs)?

A:  Select Shop Catalogs in UAccess Financials and find the Arizona BuyWays Return Form on the left side of the page.  Once the required information is completed, select the Submit button.  This will send an email to the Stores warehouse and a driver will pick up the package in 1-3 business days.  Users will be sent a copy of this email confirming the return; it's recommended that the email be printed and attached to the package.  The warehouse will contact the vendor, who will issue a credit memo that will be applied to the KFS account once Accounts Payable receives it.

Q:  Once my Purchase Order is approved in UAccess Financials, how long will it take to receive my ordered item(s)?

A:  Delivery of item(s) ordered through Arizona BuyWays (Shop Catalogs) will depend on the vendor.  It will also depend on the delivery location.

Q:  Who should I call if I haven't received my order?

A:  If you haven't received your order within five to seven business days, below are the customer service numbers for each Arizona BuyWays (Shop Catalogs) vendor.

  • Atmosphere Commercial Interiors:  594-6226
  • Bio5:  626-3098
  • BioExpress:  801-547-5047
  • Bio-Rad:  800-424-6723
  • CDW-G:  866-239-4367
  • Cell Signaling Technology:  877-626-2355
  • Chemglass Life Sciences:  856-696-0014
  • Clontech:  800-662-2566
  • Crescent Electric Supply:  602-431-5955
  • Dell:  800-822-8965
  • Denville Scientific:  908-757-7577
  • eBioscience:  888-999-1371
  • EMD Millipore:  760-861-7057
  • Eton Biosciences:  800-758-1630
  • Fastenal:  480-993-6821
  • Fisher:  Tucson - 784-3033     Phoenix - 480-221-6895
  • Genesee Scientific:  858-536-8044
  • Gold Biotechnology:  314-330-2110
  • GovConnection:  800-800-0019
  • Grainger:  877-202-2592 ext. 1
  • Graybar:  838-5343
  • Henry Schein:  510-332-6411
  • HP:  310-372-0168
  • IDT:  319-626-8400
  • Insight:  480-333-3001
  • Invitrogen:  760-603-7200
  • Laser Options:  790-0557 ext. 841
  • Life Science Products:  800-245-5774
  • MSC Industrial:  800-645-7270
  • Newark:  800-463-9275
  • Newegg:  626-271-1321 ext. 22930
  • Office Depot:  888-777-4044
  • Perkin Elmer:  617-350-9261
  • Qiagen:  800-426-8157
  • Rainin:  510-564-1600
  • Ricoh USA:  480-799-3113
  • Roche Diagnostics:  800-262-1640
  • RPI:  800-323-9814
  • Santa Cruz:  831-457-3800
  • Sarstedt:  800-257-5101
  • Sehi:  800-346-6315
  • Sigma-Aldrich:  800-325-3010
  • Staples:  434-6422
  • Stores:  621-7975
  • Swagelok:  602-268-4848
  • TIG:  303-666-2275
  • UA BookStores:  626-0169
  • USA Scientific:  800-522-8477
  • VWR:  800-932-5000
  • West Press:  624-4939
  • Wist Office Products:  480-921-2900